Legal
Refund Policy
Effective 2026-07-01
The short answer
30 days for subscriptions, 14 days for lifetime purchases — no questions asked. Refunds are processed by Paddle.
Subscriptions
Cancel and request a refund within 30 days of a subscription payment for a full refund. After that, cancel anytime and Pro stays active until the end of the paid period.
Lifetime purchases
Lifetime and one-time purchases can be refunded within 14 days of purchase.
How to request
Reply to your receipt email or contact us; refunds are issued through Paddle to your original payment method. No data is deleted when you downgrade to Free.
Extensionsly Studio · Registered in Malaysia